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Monday, April 9, 2012

Some notable project failures during the project implementation or into operation

 Some notable project failures during the project implementation or into operation
  • The Hershey Foods ERP system implementation failure ($112m) led to massive distribution
    problems and 27% market share loss.
  • The FoxMeyer Drug ERP system implementation failure led to collapse of entire $5 bn company.
  • April 2006 Microsoft 's MSN search engine, the third most popular in the U.S., suffered an hourslong
    outage as queries returned an error message instead of Web page results.
  • July 2005 HSBC admitted hardware failure caused a major systems crash that hit thousands of
    customers for ATM, credit/debit, online services and internet, and it was the worst in its history.
  • June 2004, RBC fell behind processing salary deposits thousands of Canadian workers as
    millions of transactions were affected by a computer glitch that caused payroll delays.
  • June 2004, an air traffic control computer failure saw massive air disruption across the UK. All
    flights from UK airports were grounded after a problem at the National Air Traffic Service.
  • August 2004, a computer crash prevented thousands of UK pensioners collecting benefits
    payments on the busiest day of year after the £500m Benefits Transfer system went down.
  • September 2004, hundreds of flights grounded for 3 hrs, Western US airports. A computer failure
    stopped pilot/traffic controller contact. In 5 instances planes passed very close to each other.
  • October 2004, computer failure at Waikato Hospital (NZ) left thousands of health workers out of
    pocket and forced the manual processing of patient records.
  • October 2004, Avis Europe took a €45m hit due to problems with a new ERP system.
    Development halted with delays & higher costs due to implementation and design problems.
  • In November 2004, computer failure at the Department for Work and Pensions (DWP) stopped
    80,000 staff from processing new pensions and benefits claims for several days.
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