- The Hershey Foods ERP system implementation failure ($112m) led to massive distribution
problems and 27% market share loss. - The FoxMeyer Drug ERP system implementation failure led to collapse of entire $5 bn company.
- April 2006 Microsoft 's MSN search engine, the third most popular in the U.S., suffered an hourslong
outage as queries returned an error message instead of Web page results. - July 2005 HSBC admitted hardware failure caused a major systems crash that hit thousands of
customers for ATM, credit/debit, online services and internet, and it was the worst in its history. - June 2004, RBC fell behind processing salary deposits thousands of Canadian workers as
millions of transactions were affected by a computer glitch that caused payroll delays. - June 2004, an air traffic control computer failure saw massive air disruption across the UK. All
flights from UK airports were grounded after a problem at the National Air Traffic Service. - August 2004, a computer crash prevented thousands of UK pensioners collecting benefits
payments on the busiest day of year after the £500m Benefits Transfer system went down. - September 2004, hundreds of flights grounded for 3 hrs, Western US airports. A computer failure
stopped pilot/traffic controller contact. In 5 instances planes passed very close to each other. - October 2004, computer failure at Waikato Hospital (NZ) left thousands of health workers out of
pocket and forced the manual processing of patient records. - October 2004, Avis Europe took a €45m hit due to problems with a new ERP system.
Development halted with delays & higher costs due to implementation and design problems. - In November 2004, computer failure at the Department for Work and Pensions (DWP) stopped
80,000 staff from processing new pensions and benefits claims for several days.
Monday, April 9, 2012
Some notable project failures during the project implementation or into operation
Some notable project failures during the project implementation or into operation
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