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Tuesday, April 10, 2012

Key Performance Indicator (KPI) in Project Managment

  • KPI’s are high-level snapshots of a business or project “health” based on specific predefined measures
  • KPI’s help organizations define and measure progress towards original goals
  • KPI represents the rate of change or deviation from these original goals 
  • KPI is an indicator of a trend measuring planned versus actual process performance over time

A good KPI metrics should be 
  • Goal oriented
  • Applied to projects, processes, and resources
  • Interpreted based on understanding of the organizational context, environment, and goals
  • Monitor and control changes

Key Project Performance Goals

  • Meet the schedule
  • Stay within budget
  • Improve productivity
  • Control scope
  • Reduce customer complaints 

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